Shipping policy

Shipping Policy

Last Updated: May 18, 2026

Thank you for shopping with Menkaart Creative. We are committed to delivering your orders safely and on time.

Please read our Shipping Policy carefully for information regarding order processing, shipping timelines, and delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Customized or personalized products may require additional processing time depending on the design and printing requirements.
  • Orders are not processed on Sundays or public holidays.

2. Shipping Time

Estimated delivery times may vary depending on your location:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary due to courier availability or external factors.

3. Shipping Charges

  • Shipping charges are calculated during checkout based on your delivery location and order value.
  • Free shipping offers, if available, will be clearly mentioned on the website.

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/message
  • Tracking details to monitor your order status

Please allow some time for tracking information to update.

5. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner issues
  • High order volumes during sales or festivals

We appreciate your patience in such situations.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

Menkaart Creative will not be responsible for delivery issues caused by:

  • Incorrect address details
  • Incorrect phone numbers
  • Unavailability of the customer during delivery

Additional shipping charges may apply for re-delivery attempts.

7. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the damaged package/product

We will investigate the issue and provide assistance accordingly.

8. International Shipping

Currently, we may or may not offer international shipping depending on availability. For international shipping inquiries, please contact us before placing your order.

9. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Website: Menkaart Creative
Email: menkaart.creative@outlook.com

Thank you for choosing Menkaart Creative. We appreciate your trust and support!